DealerClick Remote Support

Follow the steps below to connect with our support team.

Your Session Code

This code has been assigned to your support session.

START

1Download DC Desk

Download and install the remote support client for your operating system.

2Configure Connection

Open DC Desk, click the menu (three dots) → Network → ID/Relay Server, and enter these settings.

ID Server

37.27.184.24

Relay Server

37.27.184.24

Key

3W4Z9ZLoQxmVhC+66oVgu0RIkRoiRmb8p7ekQRo21Co=

3Share Your DC Desk ID

After configuring the server, share the DC Desk ID shown on your screen with our support agent. They will use it to connect to your computer.

Your DC Desk ID appears at the top of the DC Desk window. The support agent will enter this ID to initiate the remote connection. You will be prompted to accept the connection.